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ITO Hospital located in Tokyo, a healthcare center specializing in treating thyroid disease, believes that quality IT services play an essential role in improving the standards and safety of the healthcare services that they provide.
In 2012, ITO Hospital began the process of upgrading their wireless network, which served as a critical support infrastructure for nursing care in their hospital wards. At the time, network users were faced with numerous issues: Connected devices were unable to seamlessly roam between different floors, there were places throughout the hospital where it was difficult to connect to the network, users experienced frequent network interference, and most importantly, security was a major concern for the IT administrators as well as hospital management.
In addition, the hospital also underwent digitization under the leadership of director Koichi Ito, president of ITO Hospital, who believed that IT was essential for improving the quality and safety of healthcare services. From electronic medical records and medical accounting, to clinical examinations and the management of radiology information management, several IT systems were introduced to help raise the quality and safety of healthcare while optimizing staff productivity, as well as reducing patient waiting time.