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While I personally am not familiar with any issues with coverage or capacity within Reliant, I know that the customers we are working with—including the biggest U.S. carriers—all consider stadiums, airports, and other large public venues to be strategically important places to support customers.
The main problem as I suggest in the article is that as soon as operators add more capacity to their networks, it gets used. The amount of bandwidth capacity that data services consume via smartphones is enormous. Many of the operators continue to work on adding more capacity, but demand is outpacing them. That said, no operator wants their customers to not be able to access basic voice and text services—not to mention advanced applications such as video—at any stadium. So those kinds of problems need to be remedied whenever they occur.
How big of a gap is there between user expectations and what the operators are currently able to provide in a stadium near you?
What services specifically are you trying to use?