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RUCKUS Technical Family (RTF) is more than a community. We welcome all networking technology enthusiasts who want to keep up with the latest innovations and apply them in real world networking solutions.

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Webinars

RUCKUS technical webinars are delivered monthly by our system engineers in over 20 local sessions sharing best practices and practical skills necessary to deploy state-of-the-art RUCKUS wired and wireless networking solutions.

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Webinar archive
Check out older webinar recordings available in a variety of local languages.
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Monthly Webinar
April 17: BGP EVPN VxLAN – Seamless Campus Networks
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RTF Hospitality & MDU Webinar
IPTV & Streaming Media; MDU Best Practices
RTF Onboarding Days
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News

Sign-up to receive our personal technical newsletters available in over 15 local editions, with a focus on RUCKUS wireless and wired tech updates - no selling…. we promise!

Forums

Discuss your local projects and ask any technical questions using our dedicated RTF forums channel. Our global team of System Engineers take an active part in these discussions, offering help and advice. For the list of all forum topics visit community.ruckuswireless.com.

RUCKUS Community

Hi all,I have a Ruckus Smartzone Controller. Version 5.1.0 with 189 R750's. I just purchased a T750 for outside. The T750 has an IP address. I can log into the AP. I ran the command for the AP to look to the zone controller. I can ping the zone controller from the AP. However, the SmartZone cannot see the AP, it is not registering with it. I feel I am missing a small piece, but I cannot find it.
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Hi,Can someone please help me. I having issue with my Lennar Ruckus Switch (ICX-7150-C12P).1. Un-stable/slow connection.2. Unable to connect switch from Unleashed web/App.3. Unable to connect the switch from console port also.Please find the below error message in dashboard.:Failed to ping ICX 192.168.x.xx. Suggest checking the network.:*Unleashed system only supports ICX firmware version 08.0.90 or later.Switch’s Console ports are not responding. I have tried different troubleshooting steps however, the failure persists, and unable to perform the software recovery on the Switch.Can you please someone help me to fix the issue.
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Hello!I'm trying to update the passphrase of one of our SSIDs using the API. After I slowly put together the necessary HTTP requests, I now get an error 500 "Unexpected exception during isValid call". Does anyone have an idea which part of the Json I entered is incorrect?
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Hi i would like to know the exact máximum amount of gain of the antenas for this two equipment, can someone help!Thanks!
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Hi all,I am a newbie to Ruckus equipment and even more specifically Fastiron 10. We have some 8200 switches in which they are functioning correctly, but I am unable to ping/ssh them. We are inside a shared building and VLAN 1 does nothing on their network, but their equipment has been set to pass through our VLANS.For whatever reason, no matter what I try we are unable to SSH/ping the switch from anywhere in the building, but everything else works like WiFi etc.Config is very basic, as we are just using the 8200s to for L2 switching. The core switches are doing the L3. We aren't using a management port, so I am hoping to just use one of the other ports for access into the switch.Please see config below, and hopefully someone can point me in the right direction to get this working.Current configuration:!ver 10.0.00T253!stack unit 1module 1 icx8200-c08pf-port-management-modulemodule 2 icx8200-2-sfp-plus-port-20g-modulestack-port ethernet 1/2/1stack-port ethernet 1/2/2!!!!!!!vlan 1 name DEFAULT-VLAN by port!vlan 96 name NETWORK by porttagged ethe 1/1/1untagged ethe 1/1/8!vlan 97 name SERVERS by porttagged ethe 1/1/1!vlan 99 name USERS by porttagged ethe 1/1/1untagged ethe 1/1/2 to 1/1/7!vlan 100 by porttagged ethe 1/1/1 ethe 1/1/8!!!!!ip route 0.0.0.0/0 10.20.96.1!!ip dns domain-listip dns server-addressip tftp blocksize 8192!!!!!!!interface management 1!!!!interface ve 1ip address 10.20.96.20 255.255.255.0We have some older switches running fastiron8, and these can be pinged/ssh into no problem, so I believe the issue is local to the 8200s.
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Hi I can't seem to find any how to's on setting up the wifi 6 of the r770. Can someone point me in the right direction please. I know it's accoplished via the CLI but where is the documentation ?
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Ruckcast

The RUCKUS education team from CommScope brings you interesting topics with a wide range of guests to sit down and discuss all things that make up the product portfolio. We'll discuss topics including products from our portfolio, WiFi, routing and switching and more! We can't wait to share with you what our teams are up to.

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RUCKUS Education Videos

The RUCKUS Education channel focuses on explaining fundamental concepts and protocols in the Wired and Wireless networking arena. We also provide demonstrations of different tasks in relation to the RUCKUS brand of products.

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Technical documents

Check out our library of technical documents: release notes, configuration, best practice, deployment guides and more!

Additional resources